Will I receive a proof of my design and keepsake?
Yes! After we receive your order, we will send you a design via email. You can request edits if necessary. We work hard to ensure you will love your keepsakes!
Will my design fade or scratch off?
No way! Our keepsakes are created to last forever! Each keepsake is kiln fired two times for over 24 hours at 2000 degrees. Our keepsakes are created to last forever, and can withstand all elements including the outdoors.
How Do I Place An Order?
Please visit our etsy shops by clicking the store name below:
How do you put my Handwritten Message onto a keepsake?
You place an order for the keepsake that you want. Then, we send you a template to handwrite your message on. You then scan and send us the letter. We design your keepsake using the letter, and then transfer the design onto the pottery keepsake using 2 kiln firings.
How long will it take to get my keepsakes?
It could take up to 3 weeks to create your keepsake after we receive your order. If you need your keepsake rushed, we can usually expedite an order, so please contact us.
What is your Satisfaction Guarantee?
If you are unsastisfied with your keepsake, we will work together to ensure you love it!